847

Tasks Automated Today

12.4

Hours Saved This Week

94%

Automation Success Rate

23

Tasks in Queue

Smart Task Assignment

AI-powered claim routing based on agent expertise

Active 127 today
Appeals Generator

Automated appeal letters using AI and historical data

Active 34 generated
Follow-up Scheduler

Intelligent scheduling based on payer preferences

Pending Setup 0 scheduled
Document Generator

Auto-creates prior auth requests and appeals

Active 56 documents

Workflow Automation Dashboard

Select an automation module above to configure and manage automated workflows.

Recent Automation Activity
Task Assignment
Assigned 15 high-value claims to Senior Agent
2 min ago
Document Generation
Generated prior auth request for CLM-2024-156
5 min ago
Appeal Generation
Created appeal letter for authorization denial
12 min ago
Automation Performance
Task Queue
Assign Claims
23 new claims awaiting assignment
Pending
Generate Appeals
8 denied claims need appeals
Ready
Schedule Follow-ups
45 claims due for follow-up
Processing
Efficiency Metrics
Time Saved 12.4 hrs
Cost Reduction $4,200
Error Reduction 67%
Automation Alerts
Success: 15 claims auto-assigned to optimal agents
Attention: 3 appeal templates need review
Info: Scheduler configured for Medicare claims